Refund and Return Policy

Thank you for shopping with eurekastarmarketing.co.in We strive to ensure your satisfaction with every purchase. Please review our refund and return policy below:

7-Day Return Policy:

We offer a hassle-free 7-day return policy, starting from the date of delivery. If you are not completely satisfied with your purchase, you may return it within this period for a refund or exchange.

Eligibility Criteria for Returns:

Unused and Unaltered Items: Returned items must be unused, and in their original packaging.

How to Initiate a Return:

To initiate a return, please follow these steps:

• Please contact our customer service team within 7 days of receiving your order to request a return authorization.
• Pack the item securely in its original packaging, including any accessories or documentation.
• We will arrange for the return of the product.
• Once we receive the returned item and verify its eligibility, we will process your refund or exchange within 7 business days.

Refunds:

Refunds will be issued to the original method of payment used for the purchase.

Exchanges:

If you would like to exchange an item for a different size, color, or style, please indicate your preference when requesting a return authorization. Exchanges are subject to product availability.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately for assistance. We will provide instructions for returning the item and arrange for a replacement or refund as applicable.

Contact Us:

If you have any questions or concerns about our refund and return policy, please don't hesitate to contact our customer service team.

Phone: +6290821440

Email: ccare@eurekastarmarketing.co.in

Policy Updates:

Thank you for choosing EUREKA STAR MARKETING CO. We appreciate your business!